FAQ

Standard Delivery Time of an order is 1-7 business days.

You can generate a cancellation request calling on 8195888688 or emailing us on younme@thebeautysailor.com. In case if your order has dispatched/shipped but yet to be delivered, please do not accept delivery and contact Customer Care to inform them of the same. In case of prepaid orders Refunds will be processed as per our Return policies.

To return the order, the Customer has to notify The Beauty Sailor in writing within 3 days after receiving the goods through the contact information listed above or another designated method, after which the items must be returned to us within 7 days. The articles, which must include all accessories and free gifts, must be "as new," unused, and still in their original packing.

Typically the refunds are initiated within 3-4 days of Product Inspection. And the amount is reflected in your account in the spam of 1-7 days. If the goods have been used in a way or to an extent that is beyond how a customer would similarly check the goods in a retail shop prior to purchase, The Beauty Sailor will consider that the Customer has not taken reasonable care and will be entitled to deduct an amount reflecting any such reduction in value due to your use. Following receipt of the returned goods from the customer, any reimbursement will be processed within 3–4 days.

Yes, The Beauty Sailor’s products are clinically tested and approved.

You can collaborate with us by simply dm-ing us on our Instagram page (@thebeautysailorofficial), mailing us on Email id (younme@thebeautysailor.com), calling us on our Contact Number (8195888688), or sending us a message on our Facebook account.

You can collaborate with us in Barter or Paid method. For more detailed information ping us the above mentioned contacts.

Once the product is ordered, a link is generated for order tracking and sent to the Whatsapp, SMS, and email addresses provided by you.

You can earn Reward Points by multiple ways mentioned below

1. By signing up you earn 100 Reward Points
2. By placing an order you earn 2 points with 1 rupee spent
3. By simply following us on Instagram, you get to earn 50 points
4. By celebrating a birthday you can earn 200 points

Redeeming your points is very simple. Minimum Reward points must 9000 and maximum up to no limit. With 100 points you Save 2 rupees on the order you make.

Cash on delivery, PayTm, Google Pay, Amazon wallet, Visa Card, Rupay Card, MasterCard, American Express, Maestro or any other Debit/Credit Card, are the available payment methods for making a purchase.

You can reset your password by clicking the “forgot password” while logging in. Your browser will take you to a new page where you must enter your registered email address. Then a link to reset your password will be sent to you through the SMS or email depending on what your provided.

We are sorry to inform you that your reward cannot be refunded once you use them to purchase the order but do not receive it successfully or cancel it.

Click on the link https://thebeautysailor.goaffpro.com/create-account, fill in the details and click on “Join Now.” Or scroll down to the bottom of our web page and find “Affiliate Program” under the “About Us” option. Click on the “Affiliate Program” option and fill the required details. After completing it, click on “Join Us”. That’s it; you have become our Affiliate now!

Penny saved is a Penny earned. Therefore, Affiliate Program helps you save on your next order if someone uses your link or coupon to buy the products. They build trust in us and as well as you, as you direct them to try amazingly natural and luxurious products at such an affordable price.

First of all, you have to join the Affiliate Program (Refer to “How to join your Affiliate Program” for more). After joining us, the next step is to get your Affiliate Link and upload it on your various social media handles. Once the link is uploaded and any customer makes a purchase by using your link or coupon code, you are therefore paid the commission.

No, there is no fee for joining our Affiliate Program. Join us today, and earn an amazing and rewarding commission.

Affiliate Link is sent on the Whatsapp Number you provide while filling out the form.

You can promote any product you like and want to recommend to your followers by using your creative ideas to create persuasive content, such as reels or stories to upload on your social media handle. Do not forget to tag along your referral code.

To track the purchases via your Affiliate Link, you have to log in to The Beauty Sailor’s account, and as your profile is made, you can check the status regularly.