Dermatologically Tested Skin Care Products.Made with Natural and Active Ingredients.
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General FAQ

What is the Standard Time for order delivery?
Standard Delivery Time of an order is 1-7 business days.
How do I cancel my order?
You can generate a cancellation request calling on 8195888688 or emailing us on In case if your order has dispatched/shipped but yet to be delivered, please do not accept delivery and contact Customer Care to inform them of the same. In case of prepaid orders Refunds will be processed as per our Return policies.
How do I return my order?
To return the order, the Customer has to notify The Beauty Sailor in writing within 3 days after receiving the goods through the contact information listed above or another designated method, after which the items must be returned to us within 7 days. The articles, which must include all accessories and free gifts, must be "as new," unused, and still in their original packing.
When will I get my refund?
Typically the refunds are initiated within 3-4 days of Product Inspection. And the amount is reflected in your account in the span of 1-7 days. If the goods have been used in a way or to an extent that is beyond how a customer would similarly check the goods in a retail shop prior to purchase, The Beauty Sailor will consider that the Customer has not taken reasonable care and will be entitled to deduct an amount reflecting any such reduction in value due to your use. Following receipt of the returned goods from the customer, any reimbursement will be processed within 3–4 days.
Are The Beauty Sailor’s products clinically tested?
Yes, The Beauty Sailor’s products are clinically tested and approved.
How can I collaborate with The Beauty Sailor?
You can collaborate with us by simply dm-ing us on our Instagram page (@thebeautysailorofficial), mailing us on Email id (, calling us on our Contact Number (8195888688), or sending us a message on our Facebook account.
What are the various ways of collaboration?
You can collaborate with us in Barter or Paid method. For more detailed information ping us the above mentioned contacts.
How can I check the current status of my order?
Once the product is ordered, a link is generated for order tracking and sent to the Whatsapp, SMS, and email addresses provided by you.
How to earn reward points?
You can earn Reward Points by multiple ways mentioned below
  1. By signing up you earn 100 Reward Points
  2. By placing an order you earn 2 points with 1 rupee spent
  3. By simply following us on Instagram, you get to earn 50 points
  4. By celebrating a birthday you can earn 200 points
How to redeem the earned reward points?
Redeeming your points is very simple. Minimum Reward points must 9000 and maximum up to no limit. With 100 points you Save 2 rupees on the order you make.
What are the available payment methods for making a purchase?
Cash on delivery, PayTm, Google Pay, Amazon wallet, Visa Card, Rupay Card, MasterCard, American Express, Maestro or any other Debit/Credit Card, are the available payment methods for making a purchase.
How to login if I have forgotten my password?
You can reset your password by clicking the “forgot password” while logging in. Your browser will take you to a new page where you must enter your registered email address. Then a link to reset your password will be sent to you through the SMS or email depending on what your provided.
What if I need to cancel an order after using coupons, gift cards, or reward points?
We are sorry to inform you that your reward cannot be refunded once you use them to purchase the order but do not receive it successfully or cancel it.
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