Standard Delivery Time of an order is 1-7 business days.
How do I cancel my order?
You can generate a cancellation request calling on 8195888688 or emailing us on firstname.lastname@example.org. In case if your order has dispatched/shipped but yet to be delivered, please do not accept delivery and contact Customer Care to inform them of the same. In case of prepaid orders Refunds will be processed as per our Return policies.
How do I return my order?
To return the order, the Customer has to notify The Beauty Sailor in writing within 3 days after receiving the goods through the contact information listed above or another designated method, after which the items must be returned to us within 7 days. The articles, which must include all accessories and free gifts, must be "as new," unused, and still in their original packing.
When will I get my refund?
Typically the refunds are initiated within 3-4 days of Product Inspection. And the amount is reflected in your account in the spam of 1-7 days.
If the goods have been used in a way or to an extent that is beyond how a customer would similarly check the goods in a retail shop prior to purchase, The Beauty Sailor will consider that the Customer has not taken reasonable care and will be entitled to deduct an amount reflecting any such reduction in value due to your use. Following receipt of the returned goods from the customer, any reimbursement will be processed within 3–4 days.
Are The Beauty Sailor’s products clinically tested?
Yes, The Beauty Sailor’s products are clinically tested and approved.
How can I collaborate with The Beauty Sailor?
You can collaborate with us by simply dm-ing us on our Instagram page (@thebeautysailorofficial), mailing us on Email id (email@example.com), calling us on our Contact Number (8195888688), or sending us a message on our Facebook account.
What are the various ways of collaboration?
You can collaborate with us in Barter or Paid method. For more detailed information ping us the above mentioned contacts.
How can I check the current status of my order?
Once the product is ordered, a link is generated for order tracking and sent to the Whatsapp, SMS, and email addresses provided by you.
How to earn reward points?
You can earn Reward Points by multiple ways mentioned below
By signing up you earn 100 Reward Points
By placing an order you earn 2 points with 1 rupee spent
By simply following us on Instagram, you get to earn 50 points
By celebrating a birthday you can earn 200 points
How to redeem the earned reward points?
Redeeming your points is very simple. Minimum Reward points must 9000 and maximum up to no limit. With 100 points you Save 2 rupees on the order you make.
What are the available payment methods for making a purchase?
Cash on delivery, PayTm, Google Pay, Amazon wallet, Visa Card, Rupay Card, MasterCard, American Express, Maestro or any other Debit/Credit Card, are the available payment methods for making a purchase.
How to login if I have forgotten my password?
You can reset your password by clicking the “forgot password” while logging in. Your browser will take you to a new page where you must enter your registered email address. Then a link to reset your password will be sent to you through the SMS or email depending on what your provided.
What if I need to cancel an order after using coupons, gift cards, or reward points?
We are sorry to inform you that your reward cannot be refunded once you use them to purchase the order but do not receive it successfully or cancel it.
Affiliate Marketing FAQ
How to join your affiliate program?
Click on the link https://thebeautysailor.goaffpro.com/create-account, fill in the details and click on “Join Now.” Or scroll down to the bottom of our web page and find “Affiliate Program” under the “About Us” option. Click on the “Affiliate Program” option and fill the required details. After completing it, click on “Join Us”. That’s it; you have become our Affiliate now!
What are the benefits of joining an Affiliate Program?
Penny saved is a Penny earned. Therefore, Affiliate Program helps you save on your next order if someone uses your link or coupon to buy the products. They build trust in us and as well as you, as you direct them to try amazingly natural and luxurious products at such an affordable price.
What is the complete process of earning through your Affiliate Program?
First of all, you have to join the Affiliate Program (Refer to “How to join your Affiliate Program” for more). After joining us, the next step is to get your Affiliate Link and upload it on your various social media handles. Once the link is uploaded and any customer makes a purchase by using your link or coupon code, you are therefore paid the commission.
Is there any fee to join your Affiliate Program?
No, there is no fee for joining our Affiliate Program. Join us today, and earn an amazing and rewarding commission.
Where do I get my Affiliate Link if I join Affiliate Program?
Affiliate Link is sent on the Whatsapp Number you provide while filling out the form.
How am I supposed to promote the product?
You can promote any product you like and want to recommend to your followers by using your creative ideas to create persuasive content, such as reels or stories to upload on your social media handle. Do not forget to tag along your referral code.
How can I keep track on how many purchases are been made through my link or coupon code?
To track the purchases via your Affiliate Link, you have to log in to The Beauty Sailor’s account, and as your profile is made, you can check the status regularly.